The objective of good implementation of the ISO 9001:2000 Quality Assurance Standard is to achieve measurable benefits in terms of improved business performance such that this would outweigh the costs associated with achieving formal “Tick and Crown” approval to this internationally recognised Standard.

These benefits include:

External
• A commitment to meeting customers’ needs
• Consideration of all “stakeholders”
• Retaining existing business
• Opening the door to new business

Internal
• Identification and adoption of best practice
• A reduction in errors, therefore -
• A reduction in costs
• Continual improvement in business performance

We believe that each business must maintain its own individuality and identity. The key to achieving these aims is to ensure that every Quality Management System is tailored specifically to the business’s needs and not to use off-the-shelf systems designed for another, perhaps quite different, business.

We deliver a full consultancy service to our clients and have provided many businesses with the following assistance:

• Meeting the requirements of the ISO 9001:2000 Quality Assurance Standard
• Development of effective Quality Management Systems
• Development of Quality Policy Statements
• Development of Quality Manuals
• Management reviews of the client’s business
• Development and implementation of quality management programmes
• Dealing with accredited certification bodies
• Developing and maintaining other essential quality documentation and forms
• Measuring and monitoring the business’s performance with consequential reductions in costs and overheads
• Correcting and preventing quality problems
• Auditing of the effectiveness of the Quality Management System

• Environmental Management Systems

• Quality Management Systems

• Electronic Documentation Management & Control Systems

• Interactive Database development

• Website Design & Development